Payment Policy

0898 224 469 5th Floor, 278 Nguyen Dinh Chieu Street, Vo Thi Sau Ward, Ho Chi Minh City
sales@moca-tech.vn Mon-Fri: 10:00am - 09:00pm
Payment Policy
02/12/2024 08:25 AM 123 Views

    MOCA Technology Co., Ltd. specializes in providing solutions and products in the fields of Wood Chips, Packaging Solutions, Hygiene Solutions, and Machinery & Equipment. We are committed to delivering the best customer experience, including flexible, transparent, and secure payment policies.

    This article will provide a detailed overview of our payment policy to help customers understand the process, rights, and available options when conducting transactions with MOCA.

    General Principles In Payment

    MOCA Technology Co., Ltd. is committed to conducting payment transactions based on transparency, equality, and respect for customers' legitimate rights. The general principles include:

    Payment Methods

    MOCA provides various flexible payment methods to meet customer needs, including:

    Bank Transfer Payment

    Cash Payment

    Online Payment Gateways

    Credit Or Debit Card Payment

    Payment Process

    MOCA prioritizes cooperation and customer experience with a four-step payment process:

    1. Order confirmation: After placing an order, MOCA sends confirmation and provides payment details.

    2. Choosing a payment method: Customers select the most suitable payment method and proceed with the transaction.

    3. Transaction confirmation: MOCA confirms the transaction has been completed.

    4. Invoice issuance: MOCA provides an electronic invoice and delivers the goods.

    Commitments And Customer Rights

    Contact Support

    Customers can contact MOCA through the following channels for advice and support:

    MOCA Technology Co., Ltd.'s payment policy is not just a transaction method but also a commitment to customers regarding credibility and quality.

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